Privacy Policy
Effective date: 1 January 2026
1. Information We Collect
We collect: registration information (name, email, date of birth, address), payment information (processed through encrypted payment systems), gameplay data, and device/browser information. We do not store full card numbers or bank credentials.
2. How We Use Your Data
Your data is used for: account management and verification, processing deposits and withdrawals, providing customer support, sending promotional communications (opt-in only), complying with legal obligations including AML and KYC requirements, and improving our services.
3. Data Security
We use 128-bit SSL encryption on all data transmissions. Your personal information is stored on secure servers with access controls. We conduct regular security audits and comply with applicable data protection standards.
4. Data Sharing
We do not sell your personal data. We may share data with: payment processors (as necessary to complete transactions), identity verification services (for KYC compliance), regulatory authorities (as required by law), and service providers operating under strict confidentiality agreements.
5. Cookies
We use cookies for session management, analytics, and personalisation. You can manage cookie preferences through your browser settings. Disabling cookies may affect site functionality.
6. Your Rights
You have the right to: access your personal data, request corrections, request deletion (subject to legal retention requirements), withdraw marketing consent, and lodge complaints with relevant data protection authorities. Contact our support team to exercise these rights.
7. Contact & External Resources
For privacy-related queries, contact our Data Protection team via live chat or email. We respond to privacy requests within 30 days. For independent guidance on online privacy rights in New Zealand, refer to the Office of the Privacy Commissioner NZ. For responsible gambling resources, visit Responsible Gambling NZ or the Problem Gambling Foundation NZ.
