Terms & Conditions
Effective date: 1 January 2026 — applies to all RoosterBet Casino NZ players.
1. General Terms
By accessing and using RoosterBet Casino, you agree to these terms in full. Our services are available to players aged 18 and over. We operate under a valid international gaming licence. Players must register only one account and provide accurate personal information.
2. Welcome Bonus Terms
The welcome bonus is a 100% first deposit match up to NZ$200 plus 100 free spins. Minimum deposit NZ$20. Wagering requirement: 35x the bonus amount. Bonus is valid for 7 days from credit. Bonus applies to new accounts only. One welcome bonus per household, IP address, and device.
3. Deposits & Withdrawals
Minimum deposit NZ$20. Minimum withdrawal NZ$30. No casino-side fees on deposits or withdrawals. Withdrawal processing times vary by method (1-4 hours for e-wallets, 1-3 days for bank transfers). First withdrawal requires KYC identity verification.
4. Account Verification
We reserve the right to request identity documents before processing withdrawals. Required documents: government-issued photo ID, proof of address dated within 3 months, payment method verification. Failure to provide documents may result in withdrawal delays.
5. Responsible Gambling
We provide responsible gambling tools including deposit limits, cool-off periods, and self-exclusion. Players showing signs of problem gambling may be contacted by our team. Full responsible gambling policy available on our Responsible Gaming page.
6. Prohibited Activities
Bonus abuse, collusion, use of automated software, and account fraud are strictly prohibited. We reserve the right to close accounts and void winnings obtained through prohibited activities. Multiple accounts from the same player are not permitted.
7. Governing Law
These terms are governed by the laws of the applicable licensing jurisdiction. Disputes should be directed to our customer support team in the first instance. We are committed to fair resolution of all player disputes.
8. Responsible Gambling Resources
We encourage responsible gambling. If you or someone you know needs support, contact Responsible Gambling NZ for tools and resources, or the Problem Gambling Foundation NZ (free helpline: 0800 664 262) for free counselling and support services available to New Zealand players.
Full terms and conditions available upon request. T&Cs subject to change with notice. 18+ only. Gamble responsibly.
